CONSENT FOR ONLINE TELEHEALTH WEB-BASED COUNSELLING
By confirming an online appointment or purchasing a product or by making payment, I, hereby enter into the following agreement with TherapyNow:
1. Consent for Online Counselling
1.1 I hereby request and consent to TherapyNow Counselling for myself for which I am legally responsible.
1.2 I understand that the counselling sessions will provide information and guidance about my emotional and mental situation.
1.3 I understand that TherapyNow and its counsellors will not issue a diagnosis or treat medical conditions, but will provide support and guidance and will refer to suitable practitioners as required.
1.4 I understand that TherapyNow Therapists have relevant qualifications, but may not be registered with a Governing Body or be a member of a Professional Board.
1.5 I understand that TherapyNow is not responsible for the actions or inactions of the Therapists published on its site.
2.1 Medical records and personal information and history divulged in the session to TherapyNow Therapists will be kept confidential, unless I consent to sharing my medical information.
2.2 I understand that I will be sharing personally identifying information and behaviors via various platforms.
3. Consent for Telehealth / Web-Based Counselling
3.1 I understand that the counselling sessions will be done via a video/internet/telephonic conferencing technology platform (including but not limited to: Zoom, Microsoft Teams, Skype, Google Meet, WhatsApp or any other social media platform or Telephonic) and I agree to this.
3.2.1 The web-supported consultation is done through two-way video/telephone whereby TherapyNow Therapists can see my image and environment on the screen and hear my voice and vice versa.
3.2.2 I may ask questions and seek explanation from TherapyNow counsellors regarding the methods and
processes of telehealth web-based counselling and I may at any time ask that the session be stopped.
3.2.3 I also acknowledge that if I request for the session to be stopped that it might not be in my best interest and I therefore release TherapyNow from being legally liable for this.
3.2.4 Any paperwork exchanged will be provided through electronic means.
3.3.5 I understand that telehealth web-based counselling may have limitations, such as data- and internet
failures (e.g. dropped calls, bad reception, poor internet connection). The Therapist or TherapyNow is not responsible for this and cannot be held accountable.
3.2.6 The data and phone charges/ airtime being used during the web-based sessions will be my responsibility and at my cost.
3.3 I understand that all available information and all vital information regarding my medical conditions,
diet, nutrition, and lifestyle may need to be disclosed to TherapyNow Therapists, and I acknowledge and accept the risks of non-disclosure.
4.1 I understand that I will be billed for a consultation at the rates indicated. I am responsible for settling for the consultation before the day of the appointment and that TherapyNow does not run accounts. Fees will not be covered by your medical scheme.
5. Cancellation of or Missed Appointment
5.1 A 24-hour notice period prior to an appointment is required. If no cancellation is received, the appointment will be charged for and there will be no reimbursement or another appointment given in its place.
I understand that scheduling a TherapyNow session implies consent. I voluntarily consent to this and I understand the implications thereof.
6. EMERGENCY QUESTIONS AND CRISIS SITUATIONS
Crisis and emergencies should not be directed to the TherapyNow website and must be directed immediately by telephone or in-person to qualified professionals – see the list of contacts here. The website is not the appropriate venue to deal with such situations.
45 minute session: R550.00
30 minute session: R350.00
Please note sessions are billed according to what has been booked or part thereof.
A 24-hour notice period prior to an appointment is required.
If no cancellation is received, the appointment will not be refunded or exchanged for another.
If cancelled within 24 hours, the appointment may be rescheduled.
Payments: I understand that I will be billed for a consultation at the rates indicated. I am responsible for settling for the consultation before the day of the appointment and that TherapyNow does not run accounts. Fees are NOT covered by medical schemes. It is the patient’s responsibility to settle all accounts. Appointments are not confirmed unless paid for in advance.
Website Terms and Conditions (“Terms”)
Last updated: January 17, 2021
Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the https://www.therapynow.co.za/ website (the “Service”) operated by Therapy Now South Africa (“us”, “we”, or “our”, “the service”).
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
Links To Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by Therapy Now South Africa.
Therapy Now South Africa has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Therapy Now South Africa shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
The Service and its original content, features and functionality are and will remain the exclusive property of Therapy Now South Africa and its licensors. The Service is protected by copyright, trademark, and other laws of both the South Africa and foreign countries. Our trademarks and trade address may not be used in connection with any product or service without the prior written consent of Therapy Now South Africa.
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
These Terms shall be governed and construed in accordance with the laws of South Africa, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
Limitation Of Liability
In no event shall Therapy Now South Africa, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorised access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
Your use of the Service is at your sole risk and responsibility. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance. Therapy Now South Africa its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.
Availability, Errors and Inaccuracies
We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be mis-priced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other web sites. You expressly agree that any such offer of a product or service does not constitute a legal offer capable of attracting legal consequences.
We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice. Section “Availability, Errors and Inaccuracies” is without prejudice to existing statutory rights.
Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.
Limitation Of Liability
In no event shall Therapy Now South Africa, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
TherapyNow does not endorse or recommend any particular Service Providers. Therapy not is not involved in any private communication between you and the Service Provider. TherapyNow is not responsible of liable for any actions or inactions by the Service Provider.
Counsellors/Therapists/Practitioners/Offers otherwise also known as “Service”
All Services offered by TherapyNow are done so at your own risk. TherapyNow does not endorse or recommend any particular Service. TherapyNow not is not involved in any private communication between you and the Service TherapyNow is not responsible of liable for any actions or inactions by the Service.
Providers of TherapyNow Services have relevant qualifications, but may not be registered with a Governing Body or be a member of a Professional Board.
Providers of TherapyNow Services are neither employees nor agents nor representatives. Our role is limited to enabling the availability of Services while the Services themselves are the responsibility of the provider.
This website and all Services are built for general information and educational purposes only and does not constitute as medical advice or direction.
While we hope the Services are beneficial to you, you understand, agree and acknowledge that they may not be the appropriate solution for everyone’s needs and that they may not be appropriate for every particular situation and/or may not be a complete substitute for a face-to-face examination and/or care in every particular situation.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
If you have any questions about these Terms, please contact us.
Copyright © 2021 by Therapy Now
All rights reserved. This website or any portion thereof may under no circumstances be reproduced or used in any manner whatsoever without the express written permission of Therapy Now executive.
Published and protected in WorldWide Original Content Since 2015
Disclaimer for Therapy Now
This website is built for general information and educational purposes only and does not constitute as medical advice or direction. All the information supplied through therapynow.co.za is supplied in good faith and should not ever be used to diagnose or treat any mental health or addiction related issue or disease. Information on this site was created to translate key topics of related disorders to the general public however content may not be curated by qualified counselling staff consequentially does not make any warranties about the completeness, reliability and accuracy of this information. Any action you take upon the information you find on this website (https://www.therapynow.co.za/), is strictly at your own risk. https://www.therapynow.co.za/ will not be liable for any losses and/or damages in connection with the use of our website.
If you require any more information or have any questions about our site’s disclaimer, please feel free to contact us by email at [email protected][therapynow].co.za
From our website, you can visit other websites by following hyperlinks to such external sites. While we strive to provide only quality links to useful and ethical websites, we have no control over the content and nature of these sites. These links to other websites do not imply a recommendation for all the content found on these sites. Site owners and content may change without notice and may occur before we have the opportunity to remove a link which may have gone ‘bad’.
Please be also aware that when you leave our website, other sites may have different privacy policies and terms which are beyond our control. Please be sure to check the Privacy Policies of these sites as well as their “Terms of Service” before engaging in any business or uploading any information.
By using our website, you hereby consent to all disclaimers on this site and agree to its terms.
Therapy Now is committed to permission-based email marketing practices, and have established this no-tolerance Anti-Spam Policy. Therapy Now may update this policy and provide notice of any changes on this terms page. Your use of this website constitutes your acceptance of the terms and conditions of our Anti-Spam Policy.
If you believe that you have received Spam connected to Therapy Now in any way, send a complaint including the unsolicited email, Therapy Now to [email protected][therapynow].co.za. You may also provide any other information that you believe may help a Therapy Now investigation. Therapy Now does not investigate or take any action based on anonymous Spam complaints.
Individuals who register on Therapy Now, and provide their email address, give Therapy Now permission to send information on Therapy Now related services, information, products and services to said email address. In order to protect your privacy, Therapy Now does not sell, share or trade our subscriber list with anyone for any reason and you may unsubscribe or remove your account at any time.
By using this website and related Service, you consent to be contacted on the email addresses and telephone numbers that you provide to us in any way deemed to be appropriate by TherapyNow.